Public Opinion Matters!

QR Code Feedback & Reputation Management

About Us

Turn feedback & Complaint into opportunities.

Welcome to VoiceOf, where we empower businesses to listen, understand, and act on customer feedback and complaints effectively. Our robust management system is designed to enhance your customer experience strategy, turning valuable insights into actionable improvements.

Improved Visitor Experience

Voiceof.in allows to gather real-time, actionable feedback from visitors regarding various aspects of facilities, amenities, exhibits, and overall experience. This feedback will enable targeted improvements to enhance visitor satisfaction.

Increased Customer Loyalty

Demonstrate commitment to customer satisfaction, fostering loyalty and retention.

Streamlined Complaint Management

The system provides a structured channel for visitors to register complaints such as damaged facilities, inadequate services, or any other issues they may encounter. Complaints can be quickly routed to relevant teams for timely resolution.

Data-Driven Decision Making

Voiceof.in collects valuable data on visitor demographics, common feedback themes, and the speed of complaint resolution. They can analyze this data to gain insights into visitor needs and preferences, supporting strategic decision-making for enhancements.

Enhanced Transparency and Accountability

The system promotes transparency by giving visitors greater visibility into how their feedback and complaints are addressed. This builds trust with the public and reinforces the image as an organization committed to improvement.

Ease of Use

Visitors can simply scan a QR code and complete a short, user-friendly feedback or complaint form with minimal effort. The system can support multiple languages.

Clients

Feedbacks

Complaints

Resolved

Features

QR Code Generation

Unique QR codes for each location allowing location-specific feedback and complaint logging.

Customizable Feedback Forms

Customize your feedback questions and complaint categories to align with the specific needs of your organization.

Website Widget

Add a feedback form or widget to your website where visitors can submit their comments and suggestions.

Complaint Registration & Tracking

A streamlined complaint registration system with options to categorize issues, upload supporting images, and track resolution status.

Multilingual Support

To reach a diverse visitor base.

Dashboard and Analytics

A comprehensive dashboard to track feedback, complaints, resolution time, and generate insightful reports. customer sentiments.

Automated Notifications

Receive instant notifications for new feedback or complaints, enabling swift response times.

Complaint Routing

An automated process to direct complaints to relevant departments or personnel based on nature and location.

Visitor Communication

Features to send updates to visitors regarding their complaint status.

Sentiment Analysis

The system will analyze the sentiment behind the feedback to provide valuable insights.

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Frequently Asked Questions

1. How can I generate and distribute QR codes for my business locations or products?

Simply register and upload your brand logo – that's all it takes. Your QR code is now ready for distribution.

2. What advantages does a QR code-based system offer over traditional feedback methods?

There are multiple advantage of QR Code based system as below
1.Convenience for Users
2.Instant Accessibility
3.Reduced Error Rates
4.Enhanced User Engagement
5.Cost-Effective Implementation
6.Flexibility and Customization
7.Efficient Data Collection
8.Analytics and Reporting
9.Adaptability to Various Settings

3. Can I customize the appearance of the QR codes to align with my brand?

Yes, There is standard template given for printing your QR code with your brand

4. Can the QR codes be linked to specific departments or categories for targeted feedback?

Yes, You can create different QR code for different location for targeted feedback

5. Can the QR code system be used for both feedback and complaints management?

Yes, You can use same QR for getting feedback and complaints for your business

Testimonials

Mr. Vilash

Principal

Our school implemented the QR code feedback system to strengthen communication with parents and students. It has proven to be an invaluable tool for gathering insights on educational programs and events. The system's security features ensure the confidentiality of sensitive feedback.

Dr. Sachin

Doctor

The QR code feedback system has become an essential part of our commitment to client satisfaction in the health and wellness industry. It not only facilitates feedback but also serves as a platform for clients to express concerns confidentially. The system has significantly contributed to our continuous improvement initiatives.

Mr. Mahesh

Founder & CEO

Managing event feedback has never been this efficient. The QR code system simplifies the process for attendees to share their thoughts on the event. The comprehensive reporting tools allow us to evaluate the success of each event and continuously refine our planning strategies.

Mr. Manhoj

Founder

Our hotel chain adopted the QR code-based feedback system, and the results have exceeded our expectations. The system seamlessly integrates with our operations, allowing us to address guest concerns promptly. The analytics dashboard has become an invaluable tool for strategic decision-making.